SKLNSMOTKEY

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy section below)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order or book a show
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our Site. This information does not reveal your specific identity but may include device and usage information. We collect this information using the following technologies:

2.2.1 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files placed on your device that contain a unique identifier. They allow us to recognize your device and remember certain information about your visit.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks
• Statistics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Site may be inaccessible or not function properly.

2.2.2 Analytics

We use Google Analytics and similar third-party analytics services to help us understand how users engage with the Site. These services use cookies and similar technologies to collect information about your use of the Site and report website trends.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as ticketing platforms or marketing partners)
• Social media platforms when you interact with our social media accounts or use social login features
• Service providers (such as payment processors or customer support tools)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information, including confirmations, invoices, and booking details
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience on our Site and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Site and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with service providers who perform services on our behalf, such as:

• Payment processors
• Customer support services
• Email and communication services
• Analytics providers
• Hosting and technology services

These service providers are contractually required to use your information only as necessary to provide the requested services to us and in accordance with this Privacy Policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose information where we believe disclosure is necessary or required:

• To comply with applicable law, regulation, legal process, or governmental request
• To enforce our agreements, policies, and terms of service
• To protect the rights, property, and safety of SKLNSMOTKEY, our customers, or others

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We take the following security measures to protect your data:

• Use of SSL (Secure Sockets Layer) encryption for data transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures for staff accessing data
• Regular data backups to prevent data loss
• Staff training on data security best practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Update

You can review and update certain account information by logging into your account settings. If you need assistance accessing or updating information that is not available through your account, please contact us using the information in the "Contact Us" section below.

7.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Site.

7.4 Data Protection Rights

Depending on your location, you may have the following rights:

• Right to Access: You may request copies of your personal information.
• Right to Rectification: You may request that we correct inaccurate information about you.
• Right to Erasure: You may request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You may request that we restrict the processing of your information in certain circumstances.
• Right to Data Portability: You may request that we transfer the information you have provided to us to another organization or directly to you.
• Right to Object: You may object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

8. Children's Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

9. International Data Transfers

We are based in Germany and process information on servers located in Germany and other countries. If you are located outside Germany, your information may be transferred to, stored, and processed in a country where the data protection laws may be different from those in your country of residence.

If we transfer your information from the European Economic Area (EEA) to a country outside the EEA, we will do so in compliance with applicable data protection laws, including by implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: