Welcome to SKLNSMOTKEY. These Terms and Conditions ("Terms") govern your access to and use of the SKLNSMOTKEY website, located at www.sklnsmotkey.com (the "Site"), as well as the services we offer, including our monkey performances and related services (collectively, the "Services").
Please read these Terms carefully before using our Site or Services. By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or Services.
1. Agreement to Terms
By accessing or using our Site or Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or use our Services.
These Terms apply to all visitors, users, and others who access or use the Site or Services. By accessing or using the Site or Services, you agree that you have read, understood, and agree to be bound by these Terms.
2. Definitions
In these Terms, the following definitions apply:
- "Account" means the account created by a User to access and use the Services.
- "Content" means any text, graphics, images, music, software, audio, video, information, or other materials appearing on or through the Services.
- "Order" means a request to purchase tickets or book our Services.
- "Performance" means the monkey shows and related entertainment services provided by SKLNSMOTKEY.
- "User" means an individual who accesses or uses the Services.
- "User Content" means any Content that a User posts, uploads, publishes, submits, or transmits to be made available through the Services.
3. Account Registration and Use
3.1 Account Creation
To use certain features of our Services, you may need to register for an Account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorized use of your Account.
3.2 Age Requirement
You must be at least 18 years old to create an Account and use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.
3.3 One Account Per User
You may not create more than one Account without our express permission. We reserve the right to terminate any duplicate Accounts.
3.4 Account Termination
We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to violation of these Terms. You may also terminate your Account at any time by contacting our customer service.
4. Services and Bookings
4.1 Service Description
SKLNSMOTKEY offers various monkey performance services, including public shows, private events, educational programs, and media productions. The specific details, availability, and pricing of our Services are described on our Site or will be provided upon request.
4.2 Booking Process
To book our Services, you may submit a request through our Site, by email, or by phone. All bookings are subject to availability and confirmation. A booking is not confirmed until you receive an official confirmation from SKLNSMOTKEY and, if applicable, the required deposit or full payment has been received.
4.3 Pricing and Payment
Prices for our Services are as stated on our Site or as quoted directly to you. All prices are in Euros unless otherwise specified. Prices may change at any time, but changes will not affect confirmed bookings.
Payment terms will be specified in your booking confirmation. For most bookings, we require a deposit at the time of confirmation, with the balance due before the performance date.
4.4 Cancellations and Rescheduling
Our cancellation and rescheduling policies are as follows:
- Cancellation by You: If you need to cancel a confirmed booking, please notify us as soon as possible. Refunds will be processed according to our Refund Policy.
- Rescheduling by You: Requests to reschedule a confirmed booking are subject to availability and may incur additional fees.
- Cancellation by Us: In rare circumstances, we may need to cancel or reschedule a performance due to animal welfare concerns, performer illness, extreme weather, or other unforeseen circumstances. In such cases, we will offer you the option to reschedule or receive a full refund.
4.5 Service Modifications
We strive to deliver Services as described and confirmed. However, the nature of working with animals occasionally requires flexibility. We reserve the right to make minor modifications to the performance content if necessary for animal welfare or logistical reasons. Significant changes will be communicated to you as soon as possible.
5. User Conduct and Responsibilities
5.1 General Conduct
When using our Site or Services, you agree to:
- Comply with all applicable laws and regulations
- Respect the rights and dignity of others
- Follow all instructions provided by SKLNSMOTKEY staff during performances
- Not engage in any activity that could harm our animals, staff, or other attendees
5.2 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Site or Services for any illegal purpose or in violation of any laws
- Attempting to interfere with, compromise the system integrity of, or decipher any transmissions to or from the servers running the Site
- Uploading invalid data, viruses, worms, or other software agents through the Site
- Collecting or harvesting any personally identifiable information from the Site
- Impersonating another person or otherwise misrepresenting your affiliation with a person or entity
- Interfering with the proper functioning of the Site
- Bypassing measures we may use to prevent or restrict access to the Site
5.3 Performance Attendance
When attending our performances, you agree to:
- Arrive on time for the scheduled performance
- Not bring food or beverages to performances unless specifically permitted
- Not touch, feed, or attempt to interact with the animals unless explicitly instructed by our staff
- Follow all safety instructions provided by our staff
- Not use flash photography or loud devices that may disturb the animals
- Supervise any children in your care at all times
6. Intellectual Property and Content
6.1 SKLNSMOTKEY Content
Unless otherwise indicated, the Site and all content and materials on the Site, including logos, trademarks, images, text, graphics, illustrations, and photographs (collectively, "SKLNSMOTKEY Content"), are owned by or licensed to SKLNSMOTKEY and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and SKLNSMOTKEY Content for personal, non-commercial purposes.
6.2 User Content
By posting, uploading, or otherwise making available any User Content on our Site or social media platforms, you grant SKLNSMOTKEY a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting our Services.
You represent and warrant that:
- You own or have the necessary rights to the User Content you submit
- The User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity
6.3 Photography and Recording
Photography and video recording during performances are permitted for personal, non-commercial use only, unless otherwise specified. Flash photography is prohibited as it may disturb the animals.
By attending our performances, you acknowledge that you may be photographed or recorded by SKLNSMOTKEY staff, and you consent to the use of your likeness in promotional materials.
7. Disclaimers and Limitations of Liability
7.1 Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
SKLNSMOTKEY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
7.2 Inherent Risks
You acknowledge that attending animal performances involves inherent risks. While we take all reasonable precautions to ensure the safety of our audiences, we cannot guarantee that accidents will not occur. By attending our performances, you assume all risks associated with such attendance.
7.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SKLNSMOTKEY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
- ANY CONTENT OBTAINED FROM THE SITE
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SITE OR SERVICES.
8. Indemnification
You agree to defend, indemnify, and hold harmless SKLNSMOTKEY, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Site or Services
- Your violation of any term of these Terms
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your User Content caused damage to a third party
This defense and indemnification obligation will survive these Terms and your use of the Site or Services.
9. General Provisions
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Berlin, Germany.
9.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall first be resolved through good faith negotiations. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in accordance with the mediation rules of the German Institution of Arbitration (DIS). If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in Berlin, Germany.
9.3 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
9.4 Entire Agreement
These Terms constitute the entire agreement between you and SKLNSMOTKEY regarding the use of the Site and Services, superseding any prior agreements between you and SKLNSMOTKEY relating to your use of the Site or Services.
9.5 Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
9.6 Assignment
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by SKLNSMOTKEY without restriction.
9.7 Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site or Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site or Services.